Refund policy

Last updated: September 11, 2026

At VERAFIED STUDIO, we want you to love your purchase. If you are not satisfied with your order, you may be eligible to return it in accordance with this policy and applicable consumer protection laws.

Returns

We accept eligible return requests within 14 days of receiving your order.

To be eligible for a return, the item should be:

Unused and unworn
In its original condition
Free from stains, damage, odors, or signs of use
Returned with its original packaging and tags, where applicable

How to Request a Return

Please contact us at support@verafiedstudio.com before sending anything back.

Your message should include:

Your order number
The item you wish to return
The reason for the return
Photographs where the item is damaged, defective, or incorrect

We will provide return instructions after reviewing your request.

Please do not send an item to a return address without contacting us first.

Return Shipping Costs

For unwanted or change-of-mind returns, the customer may be responsible for the cost of return shipping, subject to applicable law.

If you receive an incorrect, damaged, or defective item, please contact us before returning it.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome.

If your return is approved, the refund will be issued to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us as soon as reasonably possible after delivery.

Please provide photographs of the product and packaging so we can investigate the issue and determine the appropriate resolution.

Exchanges

If you would like to exchange an item, please contact our customer service team.

Exchanges are subject to product availability.

Non-Returnable Items

Items that have been used, worn, damaged after delivery, altered, or returned in a condition that prevents resale may not be eligible for a refund, except where applicable consumer law provides otherwise.